Privacy Policy

Who are we?

Jeunesses Musicales Canada
Fondation Jeunesses Musicales Canada
305, avenue du Mont-Royal Est, Montréal (Québec) H2T 1P8
Quebec enterprise number: 1142768382
Registered charity number: 118974062 RR 0001

How we use the personal data we collect

Contact forms
Website users who wish to request further information can contact JM Canada and the JM Canada Foundation using our contact form. In doing so, the contact information of users who are interested in booking a concert or concerts, who wish to purchase tickets for a concert or concerts, or who wish to rent the Joseph Rouleau Hall will be stored in our database for administrative purposes such as billing and customer service.
Contact made through Contact Forms that do not lead to a sale will be deleted after one year.

Subscribers to the JM Canada and the JM Canada Foundation Newsletter may unsubscribe at any time.

A cookie is a small file stored by a server on the terminal (computer, telephone, etc.) of a user and associated with a web domain (i.e., in most cases, with all the pages of a single website). This file is automatically returned on subsequent visits to the same domain.
If you leave a comment on our website, you will be prompted to save your name, email address, and website in cookies. This is for your convenience only to avoid re-entering this information if you leave another comment later. These cookies expire after one year.
If you go to the login page, a temporary cookie will be set to determine if your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you first log in, we will set a number of cookies to store your login information and screen preferences. A connection cookie has a lifetime of two days, and a screen option cookie lasts for one year. If you check “Remember me,” your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By posting or editing a publication, an additional cookie will be stored in your browser. This cookie contains no personal data. It merely indicates the ID of the post you have just modified and expires after one day.

Embedded content from other sites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor went to that other site (Facebook, YouTube, etc.).
These websites may collect data about you, use cookies, embed third-party tracking tools, or otherwise track your interactions with their embedded content if you have an account with them.

Statistics and audience measurement
When you use our website, we may collect technical information about how you use it. This information allows us to compile statistics about the use of our website to analyze trends and user activity. For example, we can analyze which pages of the website are visited most often, the language chosen by users, the average length of visits, users’ geographic origin, etc. This information is collected through the use of cookies, which may be downloaded to the computer, tablet, smartphone, or other device you use to connect to our website or applications. Generally speaking, these cookies allow our website or applications to recognize you for the purpose of providing our services. Specifically, these cookies are used to enhance user experience by customizing the layout to your preferences. Cookies do not collect personal information that identifies you as a private individual. Instead, these cookies collect technical information about, for example, your IP address, web browser, domain name, or operating system. You have the option to change or completely block the use of cookies by modifying your browser settings.

Use and transfer of your personal data

Personal information is used for the purposes identified at the time of collection (interest in a workshop or concert, purchasing tickets, making a donation, etc.). Individuals may request access to their personal information by sending a written request (email) to our Privacy Officer.

How long your data is stored

For users who have registered on our website (via a form), we also store the personal data indicated in their profile. All users can view, modify, or delete their personal information at any time (except for their username). Website managers can also view and modify this information.

Your rights concerning your data

By filling out a form on the website, you can request a file containing all the personal data we have on you, including any data you have provided to us. You may also request deletion of your personal data. This does not take into account data stored for administrative, legal, or security purposes.

Contact information

Privacy Officer:
Nathalie Allen
514-845-4108, ext. 248

Additional information

How we protect your data
Each employee is instructed to know how to detect a breach of confidentiality, identify a location where the information should be, avoid making copies and sending the information via email, be aware of where confidential information should not be located, report confidential information that the employee should not have access to (and to which he or she has access), and report these breaches of confidentiality.

Personal information is stored in the JM Canada and the JM Canada Foundation database. Access to the database is password protected for each user.
Data that needs to be shared is sent by encrypted email and only when necessary.

Procedures in the event of a data leakage
A breach of confidentiality/security log is kept by all JM Canada and the JM Canada Foundation employees. Whether the breach involves access to, use of, or disclosure of personal information prohibited by law, loss of personal information, or any other violation, the date and location of the breach, and the data compromised are added to the log and the breach is reported to Quebec’s Commission d’accès à l’information (

Automated marketing and profiling operations using personal data
The collection of personal or other data may be used for a number of purposes, including marketing and advertising. In particular, we may use certain files, also called pixels or tags, to allow JM Canada and the JM Canada Foundation or third-party partners to collect information about you in order to offer you advertisements, not only on the JM Canada and the JM Canada Foundation website or applications, but also on third-party websites and applications. These files make it possible, for example, to offer you personalized ads based on the JM Canada and the JM Canada Foundation website pages you have visited. You may also receive ads from JM Canada and the JM Canada Foundation or our partners when you use third-party websites. You have the option to change or completely block the use of cookies by modifying your browser settings. Changing these settings could, however, make it difficult to use our website or those of third parties. JM Canada and the JM Canada Foundation may also communicate certain personal information about you to third parties in order to conduct advertising campaigns designed to promote its services. JM Canada and the JM Canada Foundation may also communicate certain “anonymized” information to third parties in order to conduct market analysis or studies on the identity and behaviour of its clientele.

Use of the JM Canada and the JM Canada Foundation website by minors
Minors must obtain permission from a parent or guardian before disclosing any personal information about themselves on the JM Canada and the JM Canada Foundation website or applications.

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